Privacy Notice – Milfoam International Ltd
Effective Date: 04 September 2025
Milfoam International Ltd is committed to protecting your privacy. This notice explains how we collect, use, and safeguard your personal data when you use our website or interact with us.
1. Information We Collect
We may collect the following information:
- Information you provide: Name, email, phone number, company, or other details when you fill out forms or communicate with us.
- Technical information: IP address, browser type, operating system, and how you interact with our website (via cookies or similar technologies).
2. How We Use Your Information
We process your personal data to:
- Respond to enquiries and provide requested services.
- Improve our website and services.
- Send marketing communications if you have opted in.
- Comply with legal, financial, or regulatory obligations.
3. How Long Do We Keep Your Information
Milfoam International Ltd retains personal data securely as follows:
- Contracted Candidates, Clients, and Suppliers: Data is kept throughout the duration of a contract or temporary placement, and for a maximum of 7 years after completion to meet legal, financial, and audit obligations.
- Non-contracted Individuals: If there is no agreement and no contact for 3 years, personal data is deleted unless legally required to keep it.
- Marketing Consent: If you have given explicit consent for future marketing or business development, your data will be retained for a maximum of 5 years.
4. Your Rights
Under UK GDPR, you have the right to:
Be informed about how your data is used
Access your personal data
Request correction (rectification)
Request deletion (erasure)
Restrict processing
Data portability
Object to processing
Rights related to automated decision-making
You can request access, correction, deletion, or object to processing by contacting us. We may ask you to verify your identity and will respond within one month.
For more information on your rights, see ICO guidance.
5. How We Store and Transfer Your Data Internationally
Milfoam is part of a global network, and data may be accessed remotely by our global offices if necessary. Data is currently stored in our UK Head Office, but international access may be required to provide services.
6. Controlling Your Personal Information
You can control how your personal data is used:
Opt out of marketing when filling in forms.
Change your mind about marketing consent anytime by contacting info@milfoam.com.
Milfoam will never sell, distribute, or lease your personal data without your permission or unless required by law.
7. Cookies
Our website uses cookies to improve your experience:
- Necessary cookies: Essential for website functionality.
- Analytics cookies: Help us understand how the website is used.
- Preference cookies: Remember your settings and preferences.
You can accept or decline cookies in your browser settings, but some features may not work properly if cookies are disabled.
8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies when visiting other sites.
9. Contacting Us
To exercise your rights, request deletion, or raise a complaint:
By Email: info@milfoam.com
By Post:
Milfoam International Ltd
Data Protection Officer
Strongfield House
Unit 2, 89 Manor Farm Road
Wembley, Middlesex HA0 1BA
United Kingdom
If you are not satisfied with our response, you may contact the Information Commissioner’s Office (ICO).
10. Updates to This Notice
We may update this Privacy Notice from time to time. The latest version will always be available on this website.
MILFOAM INTERNATIONAL COOKIES POLICY
Find Out More About Cookies and How We Use Them
This policy sets out how Milfoam International uses and protects any information that you give Milfoam International when you use this website. Milfoam International is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Milfoam International may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
Name
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling Your Personal Information
You can control how Milfoam International Ltd uses your personal information:
· When filling out a form on our website, you can opt out of having your information used for marketing purposes.
· If you have previously agreed to receive marketing communications, you can change your mind at any time by contacting us at info@milfoam.com
Milfoam International Ltd will never sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law. With your consent, we may send you information about products or services we think you may find useful.
Under the UK GDPR and Data Protection Act 2018, you have the right to request details of the personal information we hold about you. If you would like a copy, please contact us by email or in writing:
Milfoam International Ltd, Strongfield House, Unit 2, 89 Manor Farm Road, Wembley, Middlesex HA0 1BA, United Kingdom
If any information we hold about you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any errors.